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Frequently asked
questions

Answers to common questions from our customers

Price match promise

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Warranty on all products

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How can we help?

We’ve gathered answers to the most common questions about our products, services, and process. Whether you’re exploring custom window shutters, blinds, or seeking inspiration for your home, we’re here to help. If you don’t find what you’re looking for, feel free to reach out to one of our friendly team! If you’d like some more visual answers, take a look at our playlist on youtube, where our Kent manager Sam, answers many of our customer questions.

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Shutters

What materials are your shutters made from?

How much do shutters cost?

How long do shutters last?

Where are your shutters manufactured?

What is the typical lead time from order to installation?

Can I see samples of your shutters?

Do you provide a warranty on your shutters?

Do shutters block out the light?

How do you clean shutters?

Are your shutters suitable for all window types?

Do you have shutters for bathrooms and kitchens?

Do you offer a price match service?

What happens if my shutters get damaged?

I want to replace my existing shutters, will I need to remove them or can you do this?

Blinds

Do your blinds come with a warranty?

Do I need to give you my window measurements?

Where are your blinds made?

What is the lead time on blinds once I’ve ordered them?

Do you make blinds for roof windows?

Do you make blinds for children’s rooms?

Do your electric blinds need to be wired?

Do you supply blinds for commercial properties?

General

I am looking for a job, do you have any vacancies?

Do I have to pay for a consultation?

Discover some of our products:

bay window shutter icon

Shutters for windows

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Awnings for homes

Fly screens

The Shutter Studio